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March 20, 2005



TELUS is the largest phone company in Vancouver. I have been using it's telephone and high-speed Internet service for two years but I have decided to stop using it. There are so many problems in the service this company provides. Several months ago, TELUS confessed its unkindness and published an apology. As a customer, I received a letter of apology which says that they are becoming friendlier. But now after several months, I feel nothing has changed. My high-speed Internet is often cut and cannot be recovered for a long time. I sent an email but I haven't received any response. I've decided to change from TELUS to SHAW. SHAW is a cable company and is not providing a telephone service yet in Vancouver. But it isn't a problem to me because I have a cell phone and rarely use the telephone. I can also use Skype, an IP phone service, when I need a long distance call. Furthermore, the price of SHAW is a little bit cheaper than TELUS. TELUS says "the future is friendly" but I cannot agree with this phrase.


Did you have any trouble with skype and shaw? I am using skype secure as my firewall and keep getting error messages. It is funny because originally I was able to call the echo123 but now nothing...help?


Fortunatelly I have no problem with the combination of shaw cable and Skype. I think your firewall setting has something wrong. This page might help you.



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